Orland Unified School District
903 South Street, Orland Ca. 95963
Phone: 530-865-1200  •  Fax: 530-865-1202

Complaints
Complaints About School Personnel     Complaints about Instructional Programs     Complaints About Materials     Complaints about Special Education Program     Uniform Complaint Procedures
Orland Unified School District welcomes constructive criticism that is motivated by a sincere desire to improve the quality of the educational program and to assist school staff to perform tasks more efficiently.

For general information on complaints, please click here to view the California Department of Education Uniform Complaint Procedures.
Top of PageComplaints About School Personnel
Governing Boards are legally required to safeguard employees from individuals who may upbraid, insult or abuse them (illegal acts). In addition, personnel matters, especially anything valuative in nature, must be done in a closed board meeting.

The procedure for filing a complaint is as follows:
  • A complaint concerning a school employee should first be made directly to the person the complaint concerns.
  • If unresolved, then the complaint should be directed to the Principal in writing, for review and analysis.
  • If unresolved, the complaint shall be referred to the Superintendent.
  • The Superintendent's decision shall be final, unless one of the parties involved requests a closed session before the Board of Education on the complaint. When a complaint is made directly to the Board as a whole or to an individual Board member, it shall be referred to the administration for study and possible solution

Top of PageComplaints about Instructional Programs
If you wish to lodge a complaint about an instructional program, please present your criticism in writing to the Superintendent.

Written complaints about programs should be very specific in nature, addressing:
  • The program involved.
  • Specific complaints.
  • Identification of complainant by name, address, any pertinent affiliation, and a statement of the basis for criticizing the particular item.
If the complaint involves any Consolidated Categorical Programs (Title I, Title II, GATE, etc.), the complainant may contact and discuss the issue with the School's Administrator. If the issue is still unresolved, the complainant may use the Uniform Complaint Procedure.     

Top of PageComplaints About Materials
If you wish to lodge a complaint about instructional materials or programs, please present your criticism in writing to the Superintendent.

Written complaints about instructional materials should contain the following information:
  • Title of book, recording, film or other item of instructional material.
  • Name of author, publisher, producer, and/or sponsor.
  • Citation of the pages and specific passages in question; reference to specific illustrations or scenes in question. (Isolated statements quoted out of context cannot be accepted as evidence to substantiate a complaint.)
  • Identification of complainant by name, address, any pertinent affiliation, and a statement of the basis for criticizing the particular item.
A review of the complaints of instructional materials will be made and the Superintendent will notify you of the decision.
Top of PageComplaints about Special Education Program
State regulations (CAC 5, SEC. 3080) require the District to establish procedures to deal with complaints regarding special education. If you believe that the District is in violation of Federal or State law governing the identification or placement of special education students, or similar issues, you may file a written complaint with the District. State regulations require that the District forward your complaint to the State Superintendent of Public Instruction.

Procedures are available from your school principal.
Top of PageUniform Complaint Procedures
The responsibilities of the complainant, the local educational agency, and the California Department of Education according to California Code of Regulations, Title 5, sections 4600-4687.

Click here to view:
  • Uniform Complaint Procedures Brochure
  • Proceso Uniforme de Quejas (Spanish)
Click a link below to view OUSD Annual Notice & Complaint Procedure Form:

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